FAQ

Is the Smart Wi-Fi Plug easy to install?

Yes. Installation is simple and takes less than a minute. Just plug it into any standard outlet, connect it to your Wi-Fi using the app, and you’re ready to go. No tools, wiring, or technical experience required.

Does it work with Alexa or Google Assistant?

Yes. Our Smart Wi-Fi Plug is fully compatible with Amazon Alexa and Google Assistant, allowing you to control your devices using voice commands.

What devices can I use with the Smart Plug?

You can use the Smart Plug with most household devices such as:

Lamps and lights
Fans
Coffee makers
Heaters
TVs and electronics

If it plugs into a wall outlet, it will likely work.

Do I need a hub or additional equipment?

No. The Smart Wi-Fi Plug connects directly to your home Wi-Fi network. No hub or extra hardware is required.

Can I control my devices when I’m not at home?

Yes. As long as your phone has an internet connection, you can control your devices from anywhere using the app.

Will this help me save energy?

Yes. By scheduling devices and turning them off remotely, many homeowners reduce unnecessary energy usage and lower their electricity bills.

What is your shipping time?

We offer free shipping worldwide.
Orders are typically delivered within 7–14 business days, depending on your location.

What if I’m not satisfied with my purchase?

We offer a 30-day money-back guarantee. If you’re not happy for any reason, simply contact us and we’ll help you with a return or refund.

Is my payment information secure?

Absolutely. All payments are processed through secure, encrypted checkout systems to ensure your information is always protected.

How can I contact support?

You can reach us anytime at:
📧 info@theaurasmarthome.com
We typically respond within 24–48 hours.

Still have questions? Contact us anytime — we’re happy to help.